CNA EXPERTS

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CNA Blog— From the Experts

From insurance trends to risk control to corporate social responsibility, CNA's leaders know their business and are proud to use their expertise to help organizations succeed.
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Jacqueline Detablan: Growing Through Challenge and Credibility
Congratulations to Jacki Detablan, VP, Specialty & Risk Managed Casualty, on being named an Elite Woman Award recipient.
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Lynn Lafortune: Leading with Execution, Purpose, and People
Congratulations to Lynn Lafortune, AVP, Distribution, on earning the Elite Woman Award. Lynn’s career path spans Claims, Underwriting, Marketing & Communications, and Distribution.
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Erin Gattoni: Turning Opportunity into Action
Congratulations to Erin Gattoni, SVP, HR and Operations, on being recognized as an Elite Woman Award recipient.
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The Pharmacy Evolution: From Dispensing to Direct Care
Canada’s healthcare system is under significant strain, and pharmacies have stepped into an increasingly critical role.
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Diagnostic Confidence: Practical Steps Imaging Centers Can Take to Manage Medical Malpractice Risk
Diagnostic imaging plays a critical role in modern healthcare, with the global market expected to reach 76.69 billion in U.S. dollars by 2034.
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Building Trust Through Data: How Quality Data Shapes Customer Experiences Across Industries
Trust is the cornerstone of every great customer experience – and trust starts with data.
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Choosing the Right AI Product Partner in a Crowded Market
Artificial intelligence has become one of the most discussed topics in insurance.
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Built for Complexity: How Brokers and Carriers Can Tackle the Toughest Casualty Challenges
Risk complexity is on the rise, and Canadian commercial insurance brokers and risk managers must adapt to stay competitive. From third-party litigation funding and large jury awards to escalating legal and healthcare costs, the forces driving social inflation are reshaping liability exposures. With increased casualty claims and mounting legal pressures, the stakes for clients – and the need for a strategic insurer – have never been higher.
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Navigating the Future of Insurance: Risk Management
The insurance industry faces technological disruption, evolving client expectations, and global risks. Experts Mike Travis and Matt Santos discuss how carriers must adapt to stay competitive.
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Navigating the Future of Insurance: Addressing the Skills Gap
Erin Gattoni, Senior Vice President of Human Resources and Operations at CNA Insurance, delves into how cultivating expertise and the right behavioural competencies is essential for building resilient, future-ready teams prepared to seize the opportunities ahead.