Claims Services

Decorative Image

Claims Services


Handling Your Claims How and When, It Matters Most


CNA measures success by the long-term business relationships we create and maintain. Our first priority is providing value to you and your business through:


Our People
CNA Claims specialists have deep expertise in the coverages we write and the industries we serve. We understand your business and customize our approach to meet your unique needs. Our team is here to support with creative solutions and the best possible service experience.


Our Client Focus
Our approach is proactive, with early intervention to more effectively manage the impact of claims and minimize the cost to your bottom line. CNA offers our clients:

  • 24/7 Claims reporting
  • Multiple channels to report: phone, email, online
  • After-hours support to help manage your most severe claims


Our Investment in the Future
We invest in technologies to better understand your risks, add value to your business, and handle your claims as efficiently as possible. We use the right resources to effectively handle each claim.


Our Exceptional Claims Service
Customer survey results show that our clients are consistently satisfied with their claim handling experience and would recommend CNA.


Hear what our clients have to say:


“CNA’s Claims Specialists provide the perfect blend of customer service, professionalism and positivity in handling complex claims, simplifying the process so we can focus on our clients needs.” National Broker Partner


“The insured has been happy with CNA as their insurer along with the claims handling this last tough year. They elected to stay with CNA as they value the long term relationship and hope to continue to grow it.” National Broker Partner


“Our insured specifically requested to partner with CNA because of the reliability in claims handling and expert adjusters. CNA consistently delivers on the promises made to our clients.” National Broker Partner