3-Way Partnership Essential to Risk Management and Effective Insurance Solutions

Par Louis Vatrt | Date de publication 20 février 2019

In our ever-changing and competitive business environment, your business must make continual advances in technology, innovation and solutions to enhance your processes, production and ultimately your profitability.

A savvy risk manager will be a step ahead, ensuring their insurance coverage addresses the impact such evolution has on their risk model. That’s a challenge that requires experience and specialization on three risk management fronts, between the risk manager, insurance broker and the insurer. Here are elements of the important roles played by each:

Risk Manager
Risk Managers are ultimately responsible for the risk management strategy for the organization, one element being the determination of which exposures to transfer to insurance markets. Relating to this insurance risk transfer, responsibilities of the risk manager include:
  

  • Supplying underwriting information, including updated values, new projects/changes to operations, coverage or changes to terms and conditions
  • Coordinating and promoting loss control activities, including site visits, and timely feedback to loss control recommendations
  • Manage claims, including prompt notification of potential claims and working closely with the insurer to return to full operations
  • A strong desire to successfully collaborate with the broker and insurer

Broker Partner
Effective insurance solutions require relationships with the right insurance carrier – knowing an insurer that can mitigate and manage risk, coupled with transferring the risk from your balance sheet to that of your insurer. It takes a broker experienced with the nuances of your industry and company to make that connection. The result can be a successful and long-term relationship with both your broker and insurer. A broker partner must be:
  

  • A problem solver, who is knowledgeable & experienced in your specific segment
      
  • A “match-maker,” finding the right fit between insured and insurer by aligning with a knowledgeable and experienced insurer that knows your firm’s intricate exposures
      
  • A stellar mediator, minimizing any “noise,” and finding the right risk solutions
      
  • A strong advocate on behalf of the customer
      

Insurer
Sophisticated operations require sophisticated coverage and services. The right insurance carrier will be able to tailor coverages specific to your exposures, assist the risk manager in mitigating potential losses, and have skilled claim professionals dedicated to getting your operation back to normal as quickly as possible should a loss occur. It is imperative that the insurance company have strong financial ratings (A rated or higher) by industry rating agencies such as AM Best, Standard & Poor’s and Moody’s.  Your insurer must:
  

  • Be comfortable taking on the risk, with an appetite to successfully handle your coverage needs
      
  • Have the underwriting experience to prepare the right solutions to your unique exposures
      
  • Have the right claims expertise and skill to handle your claims, even the most difficult
      
  • Have risk assessment experts who provide comprehensive programs and industry-leading tools and support to protect your company’s bottom line
      
  • Be collaborative and interested in developing long-term relationships
      

With more than a century of experience, CNA is a leading provider of commercial coverages. CNA has specialized underwriting, claim and risk control expertise you need to protect your business and its rapidly changing technologies so you can remain focused on servicing your clients and growing your profitability. For more information, please contact your local underwriter or visit www.cnacanada.ca.

Au Canada, les produits et/ou services décrits sont fournis par Continental Casualty Company, une compagnie d'assurance IARD. Les informations sont destinées à présenter un aperçu général à des fins d'illustration uniquement. Lisez la clause de non-responsabilité générale de CNA.

Louis Vatrt
Vice-président – Biens techniques

M. Vatrt est entré au service de CNA en 2017 à titre de vice-président, Biens techniques, mettant à profit une expérience approfondie dans les domaines de l’ingénierie du risque, des pannes de matériel, de la production d’électricité, de l’exploitation minière et des grands projets de construction. Sous la direction de M. Vatrt les équipes Biens techniques et Biens d’envergure seront regroupées. Les équipes Biens techniques et Biens d’envergure, qui ont enregistré une forte croissance au cours de deux dernières années, continueront de parfaire leurs compétences techniques et leurs capacités en matière de service de façon à établir fermement la notoriété de CNA comme assureur de choix dans ce créneau.

 

M. Vatrt  visera principalement à rehausser la durabilité des affaires, à améliorer le leadership de CNA sur le marché et à poursuivre ses activités de mentorat et de perfectionnement des talents dans le secteur de la souscription.

 

À la tête de la division de l’ingénierie des biens de CNA, Louis compte plus de 20 ans d’expérience dans le domaine de l’assurance à l’échelle nationale et internationale ainsi que plus de 14 ans d’expérience en ingénierie. Outre sa solide formation technique, Louis possède une vaste expérience en souscription d’assurance, en gestion des sinistres et en prévention des risques, il fournit des produits et des services axés sur l’assurance de gestion des risques, notamment dans les secteurs de la production d’énergie, de l’énergie renouvelable, de l’exploitation minière et de la construction.

 

Avant de se joindre à CNA en 2017, Louis travaillait chez RSA Canada en tant que vice-président de la division construction et ingénierie.

 

Louis est titulaire d’un titre d’ingénieur électricien et est un inspecteur agréé de l’Office national.