CNA’s Brynn Tucker features as an industry expert for Insurance Business Canada’s claims roundtable, delving into today’s claims landscape and how the insurance industry is looking at its caregiver role in supporting claimants.

Supply-Chain challenges and natural catastrophes continued to pile on the pressure for insurers and insureds into 2023, but some pandemic-driven pressures have been easing, and digital transformation has seen insurers and claims groups up their game.

For more information and personal insights, read the full feature: ‘Claims insights – an era of adaptation’ published in Insurance Business Canada.