Gary Owcar, President and C.O.O. of CNA Canada, is pleased to announce the recent appointment of Craig Duncan as Vice President, Claims for Canada. In Mr. Duncan’s new role, he will provide strategic leadership and direction to the Canadian Claims organization, and will be responsible for the direction, management and implementation of strategic objectives and policies for all aspects of claim handling in accordance with CNA’s strategic plans.

Mr. Duncan brings over 20 years of experience to this role, and was most recently in a senior leadership role with Crawford & Company, where he had national claim and client management responsibilities. Mr. Duncan is a client-focused business leader with a proven track record in claims management, control, and audit, with specific experience in building high performance teams. Mr. Duncan is a member of the Ontario Insurance Adjusters Association and the National Association of Fire Investigators. He holds a Bachelor of Arts (Hons.) degree from the University of Western Ontario and is a Chartered Insurance Professional, as well as a Certified Fire and Explosion Investigator.

CNA is one of the world’s leading insurers with over 100 years of experience and $7.8 billion in revenues. It provides insurance protection to more than one million businesses and professionals in North America and internationally. Headquartered in Chicago, CNA has offices throughout Canada, the U.S., and Europe.